Payment Policy

Available Payment Methods

Use one of the payment methods displayed at checkout.

Payment availability may vary by location, device, currency, and provider. Only the options shown for your order are available for that transaction.

Currency and Charges

The purchase currency is identified on the website and at checkout.

Before paying, review your items, quantities, discounts, applicable taxes, shipping charges, and final total.

If your payment account uses a different currency, your bank or payment provider may apply conversion rates or fees. These are determined by that provider.

Payment Confirmation

Payment is requested when you place an order. Order processing begins after successful payment confirmation and any necessary verification.

If payment fails, the order may remain unconfirmed.

Payment Problems

If a transaction is declined, check your billing information, available balance, and any verification request from your bank.

If you are unsure whether payment succeeded, check for an order confirmation or contact us before submitting another payment.

Transaction Security

Payments are handled by the services integrated with our checkout.

Customer support will not ask you to send full card numbers, security codes, banking passwords, or one-time verification codes by email.

Refunds

Approved refunds are submitted to the original payment method under our Refund & Return Policy.

We normally submit an approved refund within 5 business days of approval. Your financial institution may require another 5–10 business days to display the credit.

If the original payment account is closed or replaced, contact your payment provider for guidance on receiving the refund.

Contact Information

Brand Name: Felvue
Email: support@felvue.com
Phone: +1 800-222-6635
Address: 2240 W. Pinnacle Peak Rd, Phoenix, AZ 85027, USA
Website: www.felvue.com