Privacy Policy

This Privacy Policy explains how Felvue handles personal information when you browse www.felvue.com, purchase products, or contact our team.

Information We Collect

The information we collect depends on how you use our store and may include:

• Your name, email address, phone number, and delivery and billing addresses.

• Order details, purchased products, payment status, and return history.

• Messages, photographs, and other information submitted to customer support.

• Device and browsing information, such as IP address, browser type, pages viewed, and interactions with the store.

• Your communication and privacy preferences.

Payment details are processed by the payment providers available at checkout. Please do not send full card numbers or security codes to customer support.

How We Use Information

We use personal information to:

• Process payments and fulfill orders.

• Arrange delivery and send order updates.

• Handle returns, refunds, and support requests.

• Maintain shopping cart functionality and store security.

• Detect unauthorized activity and prevent fraud.

• Analyze store performance and improve the shopping experience.

• Send promotional communications where permitted and according to your preferences.

• Maintain records, resolve disputes, and meet legal obligations.

Cookies and Privacy Controls

Our store uses cookies and similar technologies to support functions such as the shopping cart, security, and saved preferences.

Where enabled, additional technologies may support analytics or advertising. We request consent where required.

You can manage cookies through your browser and any privacy controls available on our website. Restricting essential cookies may affect some store features.

Information Sharing

We share information as necessary with providers that support our operations, including ecommerce platforms, payment processors, delivery carriers, hosting providers, and customer support services.

Where used, analytics and marketing providers may receive information according to your choices and applicable requirements.

We may also disclose information to comply with lawful requests, protect rights and security, or support a business transfer such as a merger or acquisition.

Advertising Choices

Where our use of advertising technologies qualifies as a sale, sharing, or targeted advertising under applicable law, you may have the right to opt out.

Use the privacy controls offered on our website or contact us to submit a request. We honor recognized browser-based opt-out signals where legally required.

Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including order support, accounting, fraud prevention, and legal obligations.

We use reasonable safeguards designed to protect personal information. No internet transmission or storage method can be guaranteed completely secure.

Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, or a portable copy of your information, or to restrict or opt out of certain processing.

Email support@felvue.com to make a request. We may verify your identity before responding. Authorized-agent requests and appeals are available where required by law.

We will not discriminate against you for exercising applicable privacy rights.

You may unsubscribe from promotional emails using the link provided in those messages. Necessary order and service communications may continue.

International Processing

Our service providers may process information outside your state or country. Where required, appropriate safeguards apply to international transfers.

Children’s Privacy

Our store is intended for a general audience and is not directed to children under 13. Contact us if you believe a child has provided personal information without appropriate permission.

External Services

Third-party websites and payment services maintain their own privacy policies. Review those policies before providing information directly to them.

Policy Updates

We may update this policy as our services or practices change. Updated wording will appear on this page, with additional notice where required.

Contact Information

Brand Name: Felvue
Email: support@felvue.com
Phone: +1 800-222-6635
Address: 2240 W. Pinnacle Peak Rd, Phoenix, AZ 85027, USA
Website: www.felvue.com